There are two ways to modify a learner account:
- from the learner profile
- from the menu, by csv file import
1. How to modify the learner account from his/her profile?
> COMMUNITY / Learners > learner's account
Once on the learner's profile, click on to modify the learner's profile. You can not update the fields of the learner's account:
Finish by clicking on Save
Read the article to know more about the content reviewer status.
2. How to modify the learner's account from the menu by csv file import
> COMMUNITY / Learners > Import / Change > Import / update learners
You can also modify learner's accounts using the import (read the article "How to import a learners list?" if you do not know how to import a learners list.
Tick the necessary boxes:
- Deactivate learners whose logins are not in the file: will delete all learners not present in the file and previously created
- Do not create new learners (the import will only update existing learners): to be used to avoid duplicate accounts to change for example the learner's content reviewer status, or their active / inactive status
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