The learner has two possibilities to find help.
1. Access the Teach on Mars Help Center
From the Profile tab, the learner can click on Help and will be redirected to the Teach on Mars HelpCenter. This option must be requested during the project phase to you Teach on Mars project manager.
2. Add a "support" contact email:
From the Profile tab, the Contact / About button (or else following the customer's choice) allows the learner to access the publisher contact page, to click on the Contact button (or else) to be able to directly send an email to Support to ask questions or obtain additional help.
This support contact address is also to be defined during the project phase and to provide to your Teach on Mars project manager.